Privacy Policy

Welcome to TruuBlue’s Privacy Policy. Thank you for taking the time to read it. We appreciate that you trust us with your information and we intend to maintain that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used, and the choices regarding your information.

For California consumers, please see our California Privacy Statement to learn about California privacy rights.

1. Who We Are

The company responsible for your information under this Privacy Policy (the “data controller”) is:

TruuBlue LLC
PO Box 471
Niwot, CO 80544
United States

2. Where This Privacy Policy Applies

This Privacy Policy applies to websites, apps, events, and other services we operate under the TruuBlue brand. We refer to all of these as our “services” in this Privacy Policy.

Some services may require their own unique privacy policy. If a service has its own privacy policy, then that policy, not this Privacy Policy, applies.

3. Information We Collect

Obviously, we can’t help you develop meaningful connections without some information about you, such as basic profile details and the types of people you’d like to meet. We also collect information about your use of our services, as well as information from third parties.

Information you give us

• When you create an account, you provide at least your phone number, email address, gender, and date of birth.
• When you complete your profile, you may share your bio, interests, personal details, photos, and videos.
• When you subscribe to a paid service or make a purchase directly from us, payment details may be collected by us or our payment service providers.
• When you participate in surveys, focus groups, promotions, events, or contests, we collect the information you provide.
• If you contact customer care, we may collect the information you share during that interaction.
• If you provide information about other people, we process that information on your behalf in order to complete your request.
• We also process your chats with other members and the content you publish as necessary for operation of the services.

Information we receive from others

• Other members may provide information about you through interactions or reports.
• Social media accounts may provide information if you sign up or log in through services such as Facebook, Google, or Apple, or upload profile content from connected platforms.
• Affiliates may share information for safety, security, or account enforcement purposes.
• Advertising and other partners may provide campaign or safety-related data where legally allowed.

Information collected when you use our services

• Usage information: data about how you use the services, features used, actions taken, pages visited, ads interacted with, and communications with other members.
• Device information: IP address, device ID, device type, browser and app settings, crash data, cookies, advertising IDs, and similar identifiers.
• Other information with your consent: precise geolocation, photos, videos, camera access, and related device permissions.

4. Cookies and Other Similar Data Collection Technologies

We use and may allow others to use cookies and similar technologies, such as web beacons, pixels, SDKs, and related tools, to recognize you and/or your device.

These technologies help us improve the service, understand usage, support marketing, and measure campaign performance. Some browsers offer a “Do Not Track” feature, but because browser standards are not yet uniform, our services may not respond to DNT signals.

5. How We Use Information

A. To administer your account and provide our services to you

• Create and manage your account
• Provide customer support and respond to requests
• Complete transactions
• Communicate with you about our services

B. To help you connect with other users

• Recommend other members for you to meet
• Show members’ profiles to one another

C. To provide new TruuBlue services to you

• Register your account on new features or apps
• Display your profile and administer your account across services

D. To operate advertising and marketing campaigns

• Administer sweepstakes, contests, discounts, or offers
• Measure ad performance on and off our services
• Communicate products or services that may interest you

E. To improve our services and develop new ones

• Administer focus groups, surveys, and market studies
• Review support interactions to improve quality
• Understand usage patterns and improve functionality
• Develop new features and services

F. To prevent, detect and fight fraud and other illegal or unauthorized activities

• Investigate reports and enforce our Terms of Use
• Develop safety and anti-abuse measures
• Retain data related to policy violations where necessary
• Protect users and our legal rights

G. To ensure legal compliance

• Comply with legal obligations
• Assist law enforcement where legally required

Legal bases for processing

We process personal information on several legal bases, including performance of our contract with you, our legitimate interests, compliance with legal obligations, and your consent where required.

6. How We Share Information

With other members

You share information with other members when you voluntarily disclose information on the service, including your public profile and content.

With our service providers and partners

We use third parties to help operate and improve our services, including hosting, maintenance, analytics, customer care, marketing, advertising, payment processing, and security operations.

With our affiliates

We may share information with affiliates for safety, fraud prevention, technical processing, hosting, customer care, analytics, marketing, finance, and related support.

Sharing functionality

You may share other members’ profiles, and they may share yours, with people outside our services using sharing features.

For corporate transactions

We may transfer your information in connection with a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control.

With law enforcement / when required by law

We may disclose your information where reasonably necessary to comply with legal process, assist in crime prevention or detection, or protect the safety of any person.

To enforce legal rights

We may share information to protect our rights, enforce agreements, investigate fraud or wrongdoing, or defend against legal claims.

With your consent or at your request

We may share information with third parties where you request it or where you provide your consent.

7. Cross-Border Data Transfers

Sharing of information described in this Privacy Policy may involve cross-border data transfers to the United States and other jurisdictions that may have different data protection laws.

8. Your Rights

We want you to be in control of your information. Depending on your location and applicable law, you may have the right to access, correct, delete, restrict, object to, or request portability of your personal information.

• Access and update tools in the service
• Control device permissions
• Uninstall the app
• Close your account directly in the service
• Request access, correction, deletion, or restriction where applicable

For your protection, we may ask you to verify your identity before responding to certain requests.

9. How Long We Retain Your Information

We keep your personal information only as long as necessary for legitimate business purposes and as permitted by applicable law.

If you stop using our services, you can close your account and your profile will no longer be visible to other members. We may automatically close inactive accounts after a prolonged period of inactivity.

After account closure, we may retain certain information for safety, fraud prevention, legal compliance, tax and accounting obligations, customer care support, litigation, and enforcement purposes, consistent with applicable law.

10. Children’s Privacy

Our services are restricted to individuals who are 18 years of age or older. We do not permit individuals under 18 on our platform.

11. Job Candidates, Contractors, and Vendor Representatives

We may process the personal information of job candidates, contractors, and vendor representatives for recruitment, relationship management, contract performance, and related legal or administrative purposes.

12. Privacy Policy Changes

Because we are always looking for new and innovative ways to improve our services, this policy may change over time. We will notify you before any material changes take effect when required.

13. How to Contact Us

If you have questions about this Privacy Policy, you can contact us at:

TruuBlue
PO Box 471
Niwot, CO 80544
United States